Privacy Policy

Imagine More Character Company (“Imagine More,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, inquire about or book our services, apply or audition to work with us, or otherwise interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing information
Event date, time, and location
Event and booking details
Names and ages of event participants when voluntarily provided
Information submitted through contact, booking, audition, employment, or performer application forms
Photos, résumés, videos, portfolio links, and other audition materials
Communications you send to us
Any other information you choose to provide

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, referring website, pages visited, and general website activity through cookies and similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and provide customer service
Process and manage bookings
Communicate regarding upcoming events
Prepare invoices and process payments
Send booking confirmations, reminders, and event-related communications
Review performer applications and audition submissions
Improve our website, services, and customer experience
Maintain business and accounting records
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications when permitted by law

We do not sell your personal information.

Payments

Payments may be processed through third-party payment processors. Imagine More Character Company does not directly store complete credit or debit card information submitted through these payment systems.

Payment processors and other third-party providers may collect and process information according to their own privacy policies and terms.

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, measure marketing effectiveness, and improve our services.

Depending on your browser and applicable law, you may be able to limit or disable certain cookies through your browser or website cookie settings.

Third-Party Services

We may use third-party platforms to operate our business, including website hosting, payment processing, accounting, email, scheduling, analytics, advertising, and other business services.

Information may be shared with these providers when reasonably necessary for them to perform services on our behalf. These providers maintain their own privacy practices, and we encourage you to review their policies when appropriate.

Children's Privacy

Our services are frequently provided at events involving children; however, our website and booking services are intended for use by adults.

We do not knowingly solicit personal information directly from children under 13 through our website. Parents, guardians, or other authorized adults may provide information about a child when reasonably necessary to arrange an event or service.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so we can address the situation.

Photos & Media

Photos or videos from events are not automatically used for advertising solely because you booked our services.

Any use of identifiable client or guest photographs for promotional purposes will be handled in accordance with applicable permissions, releases, agreements, or other authorization.

Audition & Performer Information

Individuals applying or auditioning to work with Imagine More Character Company may submit additional information, including photographs, résumés, performance experience, availability, sizing information, videos, and other casting-related materials.

We use this information for legitimate casting, audition, staffing, and business purposes. Submission of an audition or application does not guarantee an offer of work or engagement.

Marketing Communications

If you choose to receive promotional emails or other marketing communications, we may use your contact information to send information about services, events, promotions, or company updates.

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the message. Transactional communications related to an active inquiry, booking, payment, or event may still be sent when necessary.

Information Sharing

We may share information when reasonably necessary with service providers, contractors, professional advisers, payment processors, or other parties assisting us in operating our business.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Imagine More Character Company, our clients, performers, or others.

We do not sell or rent customer information to third parties for their independent marketing purposes.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and support legitimate business operations.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may contact us to make a privacy-related request. We may need to verify your identity before completing certain requests.

External Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Imagine More Character Company
Denver, Colorado
Email: booking@imaginemorecc.com